Product Returns · Cancellations

Simple procedures for order cancellation, withdrawal, and product returns.

Order Cancellation

Before the product is shipped.

How it works

Upon completion of the order and before shipping, you can cancel by sending an email to [email protected] or by calling 22310-24808.

Exceptions: Products made to order/specifications, services that have been performed, custom embroidery, special modifications to clothing, etc.

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Right of Withdrawal

Within 14 calendar days for consumers.

Terms & Conditions
  • Exercise within 14 days of receipt without justification.
  • The product in its original condition, intact packaging, all accessories/gifts/documents.
  • Return with your own means and cost within 14 days from the withdrawal.
  • The full amount will be refunded using the same payment method after verification.

Value reduction: In case of improper handling beyond reasonable testing, proportional compensation will be deducted. Unsealing of packaging results in at least a 50% reduction in commercial value.

Exceptions: Special order/items with specifications, services rendered, embroideries, special clothing modifications, etc.

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Product Returns

Accepted in specific cases.

When & How
  • Defective/poor quality product due to the fault of yfadi.gr.
  • Wrong products were sent from yfadi.gr.
  • Defect covered by warranty.
  • Replacement for incorrect size is not possible except in special cases. Please contact us before making a purchase.

Deadline: Within 7 calendar days from receipt. Products must be returned complete, undamaged, in the original packaging where available, with all documents and original receipts.

Shipping costs: Are the responsibility of the customer for the return.

The yfadi.gr reserves the right to reject a return request. Returns outside of the terms may be partially credited upon review.

Credit/Replacement: After inspection. The refund of the price, where it does not concern Withdrawal, can be made by issuing a gift voucher.

ATTENTION: For product returns, please contact us first by phone at 22310-24808.

Returns Address

Weaving Workshop
Megalo Alexandrou 6, PC 35133, Lamia

Enter reason: “Return” or “Withdrawal”, after notifying the returns department of yfadi.gr.

Contact

For inquiries regarding returns and cancellations, please contact us.